SHIPPING & RETURNS

 

SHIPPING & HANDLING

SHIPPING WITHIN CANADA

  •  Domestic Shipping  – 2 to 5 business days
    $15.00 + $2.00 per item
  • The shipping cost includes insurance with $100 coverage, tracking number and signature approval for delivery.
  • We provide a shipment tracking number via email once goods have been shipped. 
  • All orders will be declared at the full purchase value.
  • Taxes are not included in the price and added where applicable by law.
  • Shipments within Ontario will be charged (HST 13%).
  • Shipments to BC will be charged (HST 12%).
  • Shipments outside of Ontario + BC will be charged the PST of that province + (GST 5%).
  • Corbo Studio is not responsible for any additional shipping fees.

Please contact us for further information.

Please note: Corbo Studio cannot be held liable for any import duties, customs fees or taxes that may be incurred on the delivery of your order at your country. 

 

RETURN POLICY

There are no exchanges however we offer store credit within ten days of your purchase.  Returns will only be made if ITEM AVAILABILITY is SOLD OUT.

CONDITIONS FOR RETURNS

  1. Items must be returned within 10 days of receiving your order.
  2. All original tags must remain attached.
  3. Item(s) must be in original condition and unworn.
  4. Return must include original invoice and returns form obtained from customer service.

Sale items are final and cannot be returned. Any items returned outside the 10 day return period, or in a condition that indicates being worn or washed in any way, including make-up marks, will not be accepted for return. All swimwear and undergarments are final sale.  If returned, the hygiene sticker for undergarments must remain in place and will not be accepted if removed or altered. Corbo Studio reserves the right to reject items that do not comply with the above conditions, and will return the item to sender.

HOW TO RETURN:

Contact Corbo Studio via info@corbostudio.com and notify us of your intended return, we will then provide you with a returns form and returns address to proceed. Returns cannot be accepted without a returns form. 

Please ensure you post back your return using a traceable service as Corbo Studio cannot be held liable for any lost packages. Once received, your credit note will be processed within 3 business days. Please note: Your credit note will be kept on file and must be used within one year of purchase.

Corbo Studio does not cover any postage costs associated with domestic or international returns, all costs associated with returning items to us are at the responsibility of the customer.

 ORDERING AND PAYMENT

We work hard to get all orders out on the same day, however during busy periods handling time may be extended to 2 days. If you’d like an update on your order status, get in touch at info@corbostudio.com.

Orders cannot be cancelled or changed once placed, however our usual returns process is available. If you have made an error in your delivery address, please contact us via email info@corbostudio.com immediately. If your order has already been shipped, Corbo Studio accepts no responsibility for incorrect details entered.

Shipments which are rejected by the receiver may result in the customer incurring redirection feed. On the instance that a shipment is rejected by the receiver, it is the customer’s responsibility to contact us to notify us of the situation.

CURRENCY

All product prices indicated and payments made on this site are in Canadian Dollars ($CAD).

ITEM AVAILABILITY

As stock quantities are not updated in real time, items may be sold out at the time of purchase. On the rare occasion that a sold-out item is purchased, you will be notified by email as soon as possible and offered a suitable replacement or a full refund. 

 

SIZING 

For sizing, please refer to our size chart, or contact us to better inform yourself on fit of garment. 

 

Thank you.